Feline and Friends Holidays

Cancellation Policy

-Bookings are to be made a week in advance to insure availability. -Cancellations of any service will require a weeks' notice or a cancellation fee of 50% will apply. Our cancellation fee will not be applied under special circumstances such as death, natural disasters, illness and injuries. -If a waitlist applies numbers will be assigned fairly to first enquires, here at Pawsome Services we will try our best to include everyone with minimal waitlist and advanced booking requirements. - Ongoing bookings can be made with a weeks notice for both starting and finishing routine service. - All payments can be made by credit card through our secure invoicing process or cash with a receipt provided. - Fee's apply to late/dishonored payments please see details below: Credit Card dishonor fee from direct services receives $0.50 per day after schedule is due. Late fee of $0.50 per day applies to payments made after due date. - A one day trail period is applied to all new adventure run pups to ensure the safety of the public/operator and animals. - Pawsome Services hold the right to end all services under operation if hazards occur: Heavy thunder storms, fires, animal aggression and unsafe environments due to unpredictable public interactions. - Pawsome Services hold the right to remove furpals from adventures if showing signs of unsafe behavior: Signs of aggression towards animals/public/operator, showing signs of group isolation, showing signs of decreased mood (sad, angry, anxious). This is to insure the safety of all animals under the care of Pawsome Services.

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